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GRx Sales & Service
We’re Here to Help You
The team at Guaranteed Returns (GRx) knows how difficult it is for pharmacists right now. We want to help. Let us help you with your expired pharmaceuticals returns. We can free up valuable space in your facility so you can …
GRx Sales & Service
The Power of Transparency
As an organization, our culture of ethics and transparency has consistently encouraged the team to innovate and improve the customer journey, from enhanced onsite service protocols to dynamic and relevant reporting of our customers’ returns data. We are committed to …
GRx Sales & Service
How Can we Help?
The team at Guaranteed Returns (GRx) knows how difficult it is for pharmacists right now. We want to help. Let us help you with your expired pharmaceuticals returns. We can free up valuable space in your facility so you can …
GRx Sales & Service
We’re Here For You
GRx’s Leadership is diligently working to adjust business operations in full support of our customers. Please call 1-800-473-2138 for questions or assistance Or email: guaranteedreturns@guaranteedreturns.com GRx’s Leadership is continuously working to adjust business operations in full support of our customers. …
Pharmaceutical Returns
Avoid Missing the Expired Pharmaceutical Returns Window
We understand that pharmaceutical returns can be a bit of an afterthought when running a pharmacy. However, with just a little bit of planning, you can ensure that your expired products are received in time to maximize credit eligibility. …
Pharmaceutical Returns
Why Partner with GRx?
GRx understands the challenges of your pharmacy. We are using your returns data to make recommendations to you about under-performing and outdated meds – a REAL boost to your bottom line. Here’s Exactly Why our Customers Remain Loyal to us …
Pharmaceutical Returns
Attention Pharmacists: What About a Side Hustle?
Pharmacy is no doubt a great profession; it is a career path most people are passionate about. Regardless of your passion for your pharmacy career, you’ll still want to focus on your financial goals. You may earn good money as …
Pharmaceutical Returns
Use GRx Credits to Purchase – Rx Destroyer Pharmaceutical Disposal
All Lives Matter You can’t turn on the news anymore without hearing something about the opioid crisis, deadly fentanyl, or even the green new deal. We live in a country that is not only concerned with eradicating rampant drug abuse …
Pharmaceutical Returns
End Your Love-Hate Relationship with Pharmaceutical Returns
Our three decades of industry expertise make us the go-to source for pharmaceutical returns. GRx ensures pharmacies make smarter business decisions about expired and underperforming inventory using actionable, decision-critical data.
GRx News
GRX continues to expand its California Sales & Service Team
Please join us in welcoming David Parker to GRX. Parker will provide on-site service to hospitals and pharmacies in Southern California. On-site service makes returning expired pharmaceutical products easy and convenient for pharmacies because the on-site service representative does all …
Pharmaceutical Returns
Recalls and The Expired Returns Process
Many times a customer will contact us to find out what happened to a recalled product that was sent with their expired returns. We thought we’d share the answer with all of you. Let’s start at the beginning… A drug …
Pharmaceutical Returns
Is this Expired Pharmaceutical Product Returnable?
Sometimes our customers will ask us if a certain product is returnable so we thought it would be a good idea to provide some information about how expired pharmaceutical returns are assessed and how credit value is determined. Return Eligibility …
Pharmaceutical Returns
How to Avoid These Six Words – “You Missed the Expired Returns Window.”
We understand that pharmaceutical returns can be an afterthought after a long day of filling prescriptions and taking care of patients. We’re here to let you know that with just a little bit of planning, you can make sure that …
Pharmaceutical Returns
Is Your Pharmaceutical Returns Service Representative Certified?
At GRx, we know that job knowledge is critical to successful job performance and we encourage our associates to continuously enhance their knowledge and skills. In order to maintain consistency of service excellence among GRx On-site service representatives, we recently …
Pharmaceutical Returns
Why Do I Need To Provide A Proof Of Purchase To My Reverse Distributor?
When your Reverse Distributor asks you for a proof of purchase, do you ever wonder why? The short answer is that it ensures proper compliance with manufacturers return policy of disallowing unqualified returns from receiving return credit. A more detailed …
Pharmaceutical Returns
Why didn’t I Get Credit for this Pharmaceutical Return?
Frequently, customers ask us “why didn’t I get credit for this return?” There are many reasons a product return is considered not creditable by a manufacturer including: product was past expiration acceptance date, product was a partial or even product …
Pharmaceutical Returns
Four Things to Double Check When Completing a DEA 222 Request Form
As you are aware, controlled substances are highly regulated by the Drug Enforcement Administration (DEA) and all Schedule II (CII) controlled substances returned to a reverse distributor must be accompanied by an accurate DEA 222 form. For customers who receive …
Pharmaceutical Returns
Determining Estimated Return Value (ERV) for Pharmaceutical Returns
Frequently, we are asked how Estimated Return Values (ERV) are determined for pharmaceutical returns. With help from Sharon Curley, Director of Credit Reconciliation and Return Authorization, we have provided you with detailed information about how ERVs are determined. When determining an Estimated …
GRx News
Get To Know Carmelo Declet, Top GRx Pharmaceutical Returns Service Representative
Each year Guaranteed Returns selects three recipients for the Top Service Representative Award. Recipients are chosen based on their ability to provide excellent service and quality of work. This is the third and final blog introducing our Top Service Representatives. …
GRx News
Get to Know Ed leff, Top GRx Pharmaceutical Return Service Representative
Each year Guaranteed Returns selects three recipients for the Top Service Representative Award. Recipients are chosen based on their ability to provide excellent service and quality of work. This is the first of our three part blog series introducing our Top …
Pharmaceutical Returns
The Four Flavors of Pharmaceutical Return Payments
Frequently we are asked How come I get checks directly from some vendors (synonymous with manufacturer) and other times checks are from Guaranteed Returns®. We thought this would be a good time to provide some information about why you receive checks …
Pharmaceutical Returns
Top 3 Reasons Why Pharmaceutical Returns Deserve Respect
Editor’s Note: This post was originally published in July 2014 and has been updated for freshness, accuracy, and comprehensiveness. “I don’t get no respect” was the catchphrase of Rodney Dangerfield, a famous American actor and comedian. Here at Guaranteed Returns®, …
Pharmaceutical Returns
Can you Decipher these Prescriptions?
As a pharmacist, you wear many hats; drug expert, patient advisor & educator, pharmacy owner, inventory specialist, listener, and community advocate to name a few. But there’s another hat that pharmacists wear every day and that is translator; the ability to …
Pharmaceutical Returns
How Pharmaceutical Returns Improve the Bottom Line
In a previous blog post, we told you that one of the Top 3 Reasons Why Pharmaceutical Returns Deserve Respect was because pharmaceutical returns provide a window into your operational inefficiencies. Practices like over purchasing leads to overstocked, obsolete and expired …
Pharmaceutical Returns
Watch this Video Before Choosing On-site Pharmaceutical Returns Service
We get a lot of questions from potential customers asking about On-site service. What will the On-site service representative do when they arrive at my facility? Can they help me prepare for a JCAHO inspection? Do I have to set …